Privacy Policy

Effective Date: October 8, 2026

True Vine Cleaning Service respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information provided by customers and visitors to our website.

1. Information We Collect

We may collect your name, phone number, email address, service address, cleaning preferences, appointment details, and information you voluntarily provide when requesting an estimate or scheduling cleaning services.

2. How We Use Information

We use customer information to provide cleaning services, prepare estimates, schedule appointments, communicate about services, maintain business records, respond to inquiries, and request customer feedback.

3. Text Messaging and SMS Consent

If you expressly choose to opt in to our SMS program, True Vine Cleaning Service may send appointment reminders, scheduling updates, service notifications, customer follow-ups, and requests for feedback or reviews.

SMS consent is optional and is not required to purchase our services. Message frequency varies. Message and data rates may apply. You can reply STOP to unsubscribe or HELP for assistance.

Mobile phone numbers and SMS opt-in consent information will not be shared with third parties or affiliates for marketing or promotional purposes. Information may be processed by service providers that assist us in delivering authorized communications.

4. Information Sharing

We do not sell customer personal information. We may share information with service providers when necessary for business operations, payment processing, customer communications, or compliance with applicable legal obligations.

5. Data Security and Retention

We take reasonable measures to protect customer information against unauthorized access or disclosure. We retain information for legitimate business purposes and as required by applicable law.

6. Your Choices

You may contact us to request corrections to your information or ask about its deletion, subject to applicable legal and recordkeeping requirements. You may unsubscribe from optional SMS communications by replying STOP.

7. Changes to This Policy

We may update this Privacy Policy as our practices change. Updated versions will be posted on this page with a revised effective date.

8. Contact Us

True Vine Cleaning Service
Website: truevinecleaning.com
For privacy questions or assistance, please contact us through our main website.