SMS Terms & Conditions

Effective Date: October 8, 2026

These terms describe the optional text messaging program offered by True Vine Cleaning Service.

1. Program Description

Customers who expressly opt in may receive text messages from True Vine Cleaning Service regarding appointment confirmations, cleaning reminders, scheduling changes, service updates, customer follow-ups, and requests for feedback or Google reviews.

2. Consent to Receive Messages

Participation is voluntary. Customers may enroll through a clearly disclosed SMS consent option when requesting or arranging cleaning services. Providing a phone number alone does not constitute consent to receive optional SMS messages.

Consent to receive text messages is not a condition of purchasing cleaning services.

3. Message Frequency

Message frequency varies depending on your appointments, service activity, and communications preferences.

4. Message and Data Rates

Message and data rates may apply according to your wireless carrier's plan.

5. Opting Out

You may opt out at any time by replying STOP to a message from True Vine Cleaning Service. After opting out, you may receive a final confirmation message. No further optional SMS messages will be sent unless you provide consent again.

6. Customer Support

Reply HELP to a message for assistance. You may also contact True Vine Cleaning Service through our website at truevinecleaning.com.

7. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

8. Privacy

We respect your privacy. Mobile phone numbers and SMS opt-in consent information will not be shared with third parties or affiliates for marketing or promotional purposes.

For details about how we handle customer information, review our Privacy Policy.

9. Changes to These Terms

We may update these terms as our messaging practices change. Updated terms will be published on this page.

10. Contact Information

True Vine Cleaning Service
Website: truevinecleaning.com